Shipping & Handling

Shipping and Handling

Our delivery rates for standard delivery are per address or per recipient.

ORDER TOTAL PER ADDRESS VIA STANDARD DELIVERY
$0.00 - $25.00 $10.00
$25.01 - $50.00 $16.00
$50.01 - $75.00 $22.00
$75.01 - $100.00 $26.00
$100.01 - $150.00 $30.00
$150.01 - $200.00 $33.00
$200.01 and over 18% of Merchandise Total
*Expedited shipping options are available for most items at an additional charge, please see How We Ship below.

  • Shipping charges are reflected in Secure Checkout.
  • Your credit card will not be charged until your order ships.
  • An order cannot be cancelled once it has been prepared for shipping.
  • Items ordered at the same time may be shipped separately.
  • Non-plant items - We ship within 7 business days for standard delivery. Delivery times vary.
  • We Ship at the best time for planting. Our expert horticultural staff determines proper planting time in each region of the country, and we ship accordingly. When shipment is immediate, allow up to two weeks after we received your order for delivery (most locations).
  • All orders are shipped FOB Origin.
How We Ship
We want you to be completely satisfied with your purchase and the way in which it's delivered. Our custom containers have been extensively tested to ensure your merchandise arrives just as perfect as you see it on our website. Nobody delivers like we do.
2 Day Express
(2 business days guaranteed) Adds $16.95 per item to the standard delivery charge. Orders over $200.00 are 25% of merchandise total.
Overnight
Adds $21.95 per item to the standard delivery charge. Orders over $200.00 are 30% of merchandise total.
Garden Fresh Express® Service
All live plants and evergreens are shipped via 2-3 Day Delivery directly from our grower.
Alaska and Hawaii Deliveries
To ensure that your order arrives in perfect condition, we recommend shipping to a street address, not a P.O. Box. Shipments to Alaska and Hawaii are sent via Express Delivery only. For Alaska and Hawaii shipments, please add $20.00 per order to the Standard Shipping & Handling charge, and allow one additional day for delivery. Although we are able to offer shipping to AK and HI we are unable to ship where horticultural restrictions apply. Potted plants to HI are still excluded.
For Canadian and Foreign Deliveries
We are not able to ship to Canadian, International or APO / FPO addresses.
Heavy & Oversized Products
Some products require an additional handling charge. You'll find it noted in the product description when shopping on our Website. Please note some heavy or oversized items are not available for Express or Overnight shipping. Some items may require special freight service to your shipping address.The freight company will contact you to arrange a delivery time.
Delivery Guarantee
While we make every effort to ensure the accuracy of all information, we reserve the right to make corrections if an error does occur. Please check all addresses carefully. Postal and delivery services will not forward. We guarantee delivery only to the addresses we are given.

Shipping Dates

To ensure your plants thrive, we ship at the perfect time for planting in your region, based on your Planting Zone.
Not sure what your Planting Zone is? Click here to find out.

Spring Shipping Schedule and Zone Opening Earliest Ship Dates

Note: At Jackson & Perkins, we are committed to shipping healthy live plants at the ideal planting time for your zone. In order to ensure our plants are shipped at the optimal conditions, we regularly adjust our shipping timeframes as needed. The below table reflects our current estimate of timing for rose, live plant and bulb shipping this season.

Zone Bareroot Roses Container Roses Plants & Bulbs Sweet Potato & Avocado Citrus Blooming Blocks
1-3 Mid May Mid May Mid May Late May-Mid June Early-Mid May Early-Mid May
4-5 Early-Mid Apr Late Apr-Early May Late Apr-Early May Mid-Late May Late Apr-Early May Early-Mid May
6 Mid-Late Mar Mid-Late Apr Mid-Late Apr Early-Mid May Early-Mid Apr Early-Mid May
7 Early-Mid Mar Mid-Late Apr Early-Mid Apr Late Apr-Mid May Early-Mid Apr Early-Mid May
8 Mid-Late Feb Mid-Late Apr Late Mar-Early Apr Mid-Late Apr Early-Mid Apr Early-Mid May
9-13* Late Jan-Mid Feb Mid-Late Apr Late Mar-Early Apr Mid-Late Apr Early-Mid Apr Early-Mid May

Fall Shipping Schedule and Zone Opening Dates

Shipping For Earliest Ship Dates
Zones 1-6 Most products begin shipping mid-September
Zones 7-13 Most products begin shipping late September
Peony Begins shipping early October to all zones

*For zones 9-13, some bareroot roses may ship as early as January 18th.

Shipping windows listed above are the projected timeframes orders will leave our facility based on product availability, weather, and other factors. To protect and maintain the quality of your items, we may alter the above ship dates to provide the best product quality upon arrival. Once your order has shipped, you will receive an email with a shipment tracking number for your order. To ensure you receive the best quality roses and plants, we cannot hold orders or delay delivery once the order is prepared for shipment.

Please note that if your order contains multiple items, we aim to ship your full order in one shipment. If your order contains multiple items, it will ship once all items are available to ship to your zone. In certain circumstances, you may receive your order across multiple shipments.

Accessories and hard goods will be processed, packed and shipped promptly.

  • Actual ship dates vary with weather conditions including temperatures, in your area and ours.
  • Some products may be shipped separately due to timing or special handling requirements.
  • Allow 2-5 business days for processing prior to shipment.

Promotional Shipping Rates and Disclosures

From time to time, we may offer promotional shipping rates, including discounted or free shipping. These promotional rates may differ from our standard shipping and handling charges and are offered in connection with specific promotions.

Promotional shipping offers are subject to stated eligibility requirements, which may include a minimum purchase amount calculated before taxes, fees, and shipping charges. Additional limitations or exclusions may apply, including but not limited to product exclusions, order size or weight limits, delivery method restrictions, and destination limitations. All material terms and conditions applicable to a promotional shipping offer will be disclosed at the time the offer is presented and prior to checkout.

Unless expressly stated otherwise, promotional shipping offers:

  • Apply only to qualifying orders placed during the promotional period
  • Are not retroactive and do not apply to prior purchases
  • Have no cash value and may not be substituted, transferred, or redeemed for cash
  • May not be combined with other shipping offers or promotions
  • Are subject to availability and may be modified, suspended, or discontinued at any time without notice

Standard shipping and handling charges apply to all orders that do not meet the stated promotional requirements. Shipping promotions do not alter the stated price of products and are offered separately from product pricing. We reserve the right to correct errors, inaccuracies, or omissions related to shipping rates or promotional offers, including after an order has been submitted.

This policy was last updated on: February 10, 2026